Condemning Free On Principle

Federico Viticci raises some good points:

There is a shared sentiment among independent writers and developers that “free” is inarguably bad as a business model. I have noticed a disturbing trend in the past months – many aren’t even trying [...] new services because they start out as free, and free is bad. These people are short-sighted.

While the willingness to pay is laudable, some services don’t just work as one-time purchases. [...] Some types of services, in order to hit the mainstream, have to gradually introduce people – it’s not just about the nerds – to the main concept, which has to be free to have the highest exposure and impact.

A valid argument that the “big free” services like Google and Facebook would not have reached their current scale as paid services and a good reminder that the view that us nerds might have is very different to that of the mass market.

But I think the distrust of free goes hand-in-hand with those fundamental differences in outlook between the VC-orientated side of the industry and the independent sector.

PS – Viticci opens with the following gem:

As I have come to learn in the past few months, things in life aren’t simply black and white. Our achievements are measured in how successful we are at understanding and cherishing the various shades of gray.

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In Facebook Deal, Board Was All But Out of Picture

Zuckerberg negotiated the Instagram deal personally and “mostly” solo:

Negotiating mostly on his own, Mr. Zuckerberg had fielded Instagram’s Mr. Systrom’s opening number, $2 billion, and whittled it down over several meetings at Mr. Zuckerberg’s $7 million five-bedroom home in Palo Alto. Later that Sunday, the two 20-somethings would agree on a sale valued at $1 billion.

The board, according to one person familiar with the matter, “Was told, not consulted.”

Interesting that Facebook seems to be an “auteur” organisation, even after going public. No bad thing.

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Read It Later rebrands as Pocket

Nice new brand & site, but loses its “does what it says” caché.

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Ikea integrated TV

Ikea is launching furniture with integrated TV entertainment systems later this year – LED TV, 2.1 surround sound, wireless subwoofer, Wi-Fi for smart TV, and DVD/Blu-ray player integrated into one unit.

Interesting – looks impressive. Certainly a design nod to Dieter Rams.

PS – I love that they left the outtakes in the video.

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Le Figaro: Philippe Starck working with Apple (French)

Translated and paraphrased:

French designer Philippe Starck announced today that he is working with Apple on a “revolutionary” project: “Indeed, there is a big joint project which will be out in eight months”.

Invoking Apple’s “religious cult of secrecy”, he declined further detail, except to describe the project as being “quite revolutionary (…) if not very”.

He also revealed that he regularly met with Steve Jobs: “For seven years I came to see him once a month in Palo Alto and elsewhere and I’m going there on Monday because, even now he’s dead, I will see his wife. We liked to talk about various interesting things”.

Fascinating. Starck is primarily a product designer so it’ll be interesting to see what Sir Jony lets him get his hands on.

Update: Let’s look again at that translation…

Starck says “en effet” which can be translated as either “indeed” or “in effect”, which can have very different meanings in English:

“Indeed, there is a big joint project…”

“In effect, there is a big joint project…”

Also note: “project”, not “product”.

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Animated Twitter Ad from Smart Argentina

Hold down J.

Brilliant.

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Instagram, Bubbles, and Scumbags

There’s an interesting thread to two stories of the past couple of weeks that highlights a schism between two cultures in the tech world.

The big story is Instagram being acquired by Facebook for one billion dollars, less than 18 months after its launch and with just 13 employees. It amassed over 30 million users whilst iOS-exclusive, and gained over a million Android users within 12 hours of its launch.

Instagram achieved cult status incredibly quickly, and the Facebook acquisition has not been popular with its early-adopter user base.

Five days before the Facebook deal, Instagram’s CEO Kevin Systrom gave an interview about the company’s business model:

“27 million people is not too shabby, but it’s nowhere near the scale you need to make a massively large business”

“We want to create a ‘stage’ – build a platform where advertisers can come and perform their advertisements”

Alarm bells: Just another VC-inflated entity with an audience but no real market.

Andy Baio argues that there is “No Bubble to See Here”, because the Instagram valuation expressed as Cost Per User is far below similar deals in the past.

Granted, but I think once we’re at the point of justifying any billion dollar purchase with the hypothetical future value of tens of millions of users that have never previously generated a penny, we’re already firmly into bubble territory.

In Dubai they value an area of desert based on what you could build on it – four luxury hotels, three golf courses, a theme park – then they take out a mortgage for that hypothetical value. But it’s still just desert, as most now realise.

The previous week, John Gruber caused controversy by labelling the Readability team as “scumbags” in reaction to its (now previous) policy of directing traffic to its own servers, effectively stealing pageviews from the original author, whilst simultaneously collecting money in the name of publishers and keeping anything unclaimed.

This post led to some heated discussion between Gruber and Anil Dash and Jeffrey Zeldman (the latter two being Readability board members, advisors, and stockholders) claiming that Gruber is biased towards Instapaper developed and financed solely by Marco Arment, a friend of his.

And therein lies the key difference in outlook and culture.

Perhaps there is such a fundamental difference in outlook between those individuals who describe themselves as entrepreneurs or investors, and those companies that have boards, advisors, and stockholders, distributing free products to build an audience for its potential value versus those individuals for whom developing and selling their own product is the endgame.

Those two cultures seem to be continually diverging: a backlash against “free” alongside high profile, high priced industry jokes like Color.

Instagram’s fate is somewhat disappointing from an idealistic point of view. Why can’t a great service become a viable, self-sufficient, sensible business as opposed to the technology equivalent of obscure financial derivatives and futures?

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Google+ 2.0

Google+ gets a major redesign and apparently now has more than 170 million users.

Where are they?!

David Chartier:

Google says it now has 170 million Google+ users. **Users**, not lurkers. But you still can’t tell from actually using the service.
@chartier

I’m in 8,000 circles on Google+, but almost every single profile I look at is utterly empty. Not a single post or personal detail. Ghosts.
@chartier

I had assumed that Google+ seemed empty because of the tech-centric circles (small C) I move in (to which Google+ is something of a joke), but I can’t say I know anyone who uses it like they do Facebook or Twitter.

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The Daily Mail Link-Bait

Yesterday The Daily Mail published an article by the distinctly average-looking Samantha Brick, entitled “‘There are downsides to looking this pretty’: Why women hate me for being beautiful.”

Throughout my adult life, I’ve regularly had bottles of bubbly or wine sent to my restaurant table by men I don’t know. Once, a well-dressed chap bought my train ticket when I was standing behind him in the queue, while there was another occasion when a charming gentleman paid my fare as I stepped out of a cab in Paris.

Another time, as I was walking through London’s Portobello Road market, I was tapped on the shoulder and presented with a beautiful bunch of flowers. Even bar tenders frequently shoo my credit card away when I try to settle my bill.

And whenever I’ve asked what I’ve done to deserve such treatment, the donors of these gifts have always said the same thing: my pleasing appearance and pretty smile made their day.

The Mail’s follow-up piece highlights some of the attention the article received – more discussed than James Murdoch quitting BSkyB, etc.

And then come the calculations:

Samantha Brick made the Daily Mail £30K  yesterday (1.5M page views x £20 CPM rate card)  = power of social media
@RichardBloch

Multiplied by the number of ads = over 100k in revenue for Daily Mail #niceearner #brick
@RichardBloch

If you know anything about The Daily Mail you won’t be surprised at this descent into link bait for revenue.

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Revenge of the Stylus

Steve Jobs famously said of tablets:

“If you see a stylus, they blew it”

Then the Apple world laughed at the Samsung Galaxy Note:

“Woah, what is that? It’s got a pen?!”

Now there’s explosion of interest in stylii (!) for the iPad: The Cosmonaut stylus from Studio Neat (of The Glif Kickstarter fame) and the stunning new Paper app for iPad.

Today half my (Apple-orientated) Twitter stream is talking about which stylus is best.

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